Regulatory Notice: UtterConnection is an independent operations consultancy, not an SRA or CLC regulated law firm.Read compliance info
Frequently Asked Questions

Your AI questions,
answered honestly.

Real answers for legal professionals. No jargon, no sales pitch — just the facts.

The Institutional Sight Installation is £4,000 fixed fee, scoped to your firm's size. Start with the free AI Reality Check to see your risk score — or book a call with Paul directly if you're ready to talk.

Extreme caution is needed. In 2025, the Upper Tribunal warned that putting client documents into ChatGPT "places this information in the public domain, and thus breaches client confidentiality and waives legal privilege." A solicitor was referred to the SRA after admitting to uploading client emails and Home Office decision letters to ChatGPT. We train firms on which AI tools are safe and which are not.

Both the SRA and CLC expect firms to understand the risks of AI tools they use. This includes data protection, client confidentiality, and ensuring the accuracy of AI-generated outputs. Notably, the SRA has also authorised the first purely AI-based law firm (Garfield.Law Ltd), signalling increasing regulatory focus. Any firm using AI should be prepared to demonstrate compliance with their professional obligations.

The Council of Licensed Conveyancers has similar expectations around data protection and client care. As AI tools become more prevalent in property transactions — from title checks to contract reviews — CLC-regulated firms need clear policies on AI use. We help conveyancers navigate these requirements specifically.

The main risks include: breaching client confidentiality by uploading documents to public AI tools; citing AI-generated hallucinations in court (fabricated case references that don't exist); regulatory investigation by the SRA or CLC; voiding PI insurance coverage; and loss of client trust. The Upper Tribunal has reported a "considerable increase" in fictitious authorities cited in legal proceedings — many generated by AI.

The Institutional Sight Installation is £4,000 fixed fee, scoped to your firm's size. Start with the free AI Reality Check to see your risk score — or book a call with Paul directly if you're ready to talk.

We work with law firms and conveyancing firms of all sizes across the UK — from sole practitioners to multi-office regional firms. Our services are adapted to your firm's size, budget, and ambition. Whether you have 3 fee earners or 300, the principles of safe AI adoption are the same.

We never make blanket recommendations. Every firm has different needs, different practice areas, and different risk profiles. What we do is assess your specific situation and recommend tools that are: safe for client data (closed-source, UK/EU hosted where possible), fit for your workflow, compliant with SRA/CLC obligations, and covered by your PI insurance. We favour reliable, deterministic tools over hyped "AI agents."

No. AI will replace specific tasks, not lawyers. Document summarisation, first-draft emails, compliance checks, and intake processing are all areas where AI can save significant time. But professional judgement, client relationships, advocacy, and strategic thinking remain firmly human. The firms that thrive will be the ones that use AI to free their lawyers to do more of the work that actually requires a lawyer.

We recommend starting with our 3-minute online diagnostic, The AI Reality Check, directly on our homepage. This will calculate your firm's initial risk rating. From there, you can book your free 30-minute AI Review call to walk through the results live with Paul and determine if a Tier 0 Audit is required for your practice.

Still have questions? Let's talk.

Book your free discovery call and we'll answer everything in person.

Start AI Reality Check →